Supporting PCs and Macs, peripheral products, tablets, phones, printers and networks, you can count on me for friendly, personalized service
House Call Services
Some services are best performed in your home or your office. I offer a full spectrum
of house call services including:
- General computer troubleshooting
- System optimization
- Home networking installation and support
- Internet security
- New hardware setup
- Personalized tech instruction
- Printer troubleshooting
- Software installations
- Checking for and installing all necessary updates
- Back-up strategies and implementation
- Hardware and software purchasing advice
- Preparing old systems for disposal
I charge by the hour for house calls, not by the job, so I want to ensure you get the best value by using my time wisely. Write up a list of your issues - I prefer to multitask!
Drop Off Services
Drop your system off with me and I'll fix it for a flat labor rate
regardless of how much effort or time is involved. Flat rate services include:
- Malware Removal - I'll neutralize and remove all infections, and make sure you are protected going forward. If it's impossible to fully clean the system I'll back up all your data, reinstall your operating system, and put everything back in place the way it was before you were infected.
- System Migrations - Bring me your old and your new systems and I'll move all of your files and settings over, install all your new software, and ensure things are set up the way you want them to be - even if your old computer is no longer working!
- System Troubleshooting - I'll take that slow or non-booting system and give it a thorough diagnostic, determine what's wrong with it, and get it working like new again.
- Operating System Upgrades - I'll back up your system, install the new operating system and make sure everything is back in place, optimized, updated, and working as it should be.
Remote Support
If you can connect to the internet, I can remotely access your system regardless of your location. Remote support offerings include:
- PC, Mac, Android, iPhone or iPad troubleshooting
- Virus/Malware Removal
- Syncing issues between devices
- System clean-ups and tune-ups
- Software installation and setup
- Email troubleshooting and setup
- Operating system updates
- Best practices/training
- Computer purchase recommendations
I will call you to help with downloading, installing and activating my remote support software, and will remain on the phone with you throughout the remote appointment. Once the session is over, I cannot regain control over your system unless you activate a new session.
You need the ComputerMom!
Whether it's a software problem, a hardware upgrade, or just some general help with your gadgets, I provide friendly, personalized, and knowledgeable services.
I can come to you, you can drop your system off with me, or we can schedule a remote support session, depending on your needs. Every client contacts me for a different reason, so when you call we'll spend a few minutes discussing your issues and determining what works for you.
I charge by the hour for house calls, not by the job. I charge by the job for drop-offs, not by the hour. My goal is to provide you with the best possible combination of service and value!